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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


Literature Across frontiers European Council of Literary Translators' Associations European Council for Steiner Waldorf Education (ECSWE)
Eurolang Association of Commercial Television in Europe (ACT) EUROCLIO
Federation of European Publishers EUNIC in Brussels Fundación Academia Europea de Yuste
European Association for the Education of Adults (EAEA) Club de Madrid European Coordination of Independent Producers (CEPI)
European Publishers Council EEE-YFU European Forum of Vocational Education and Training
CMFE (Community Media Forum Europe) Federal Union of European Nationalities Mercator European Network of Language Diversity Centres
European Federation for Intercultural Learning European Theatre Convention Europa Esperanto Unio - EEU
European Association for Terminology European Council of Artists (ECA) ALTE
European Federation of National Institutions for Language Culturelink RECIT

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Eva Lundin Norway