Social and Public Services
Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.
Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public.
Poliglotti4.eu engages with decision makers in social and public services to:
- Showcase best practice in promotion of multilingualism;
- Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.