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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


EUNIC in Brussels European Association for the Education of Adults (EAEA) CMFE (Community Media Forum Europe)
European Council for Steiner Waldorf Education (ECSWE) European Publishers Council Culturelink
Europa Esperanto Unio - EEU Mercator European Network of Language Diversity Centres EEE-YFU
European Forum of Vocational Education and Training ALTE EUROCLIO
European Coordination of Independent Producers (CEPI) European Theatre Convention European Federation for Intercultural Learning
European Association for Terminology European Council of Literary Translators' Associations Association of Commercial Television in Europe (ACT)
Literature Across frontiers European Council of Artists (ECA) European Federation of National Institutions for Language
Federation of European Publishers RECIT Fundación Academia Europea de Yuste
Eurolang Federal Union of European Nationalities Club de Madrid

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Multilingualism is absolutely an advantage in political affairs.

Cem Özdemir Germany