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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


Federation of European Publishers FundaciĆ³n Academia Europea de Yuste CMFE (Community Media Forum Europe)
Mercator European Network of Language Diversity Centres European Council of Literary Translators' Associations European Association for the Education of Adults (EAEA)
EUNIC in Brussels Europa Esperanto Unio - EEU Association of Commercial Television in Europe (ACT)
European Federation for Intercultural Learning ALTE Eurolang
Literature Across frontiers European Publishers Council European Theatre Convention
European Forum of Vocational Education and Training RECIT Culturelink
European Coordination of Independent Producers (CEPI) EEE-YFU EUROCLIO
European Association for Terminology European Council of Artists (ECA) European Council for Steiner Waldorf Education (ECSWE)
Federal Union of European Nationalities Club de Madrid European Federation of National Institutions for Language

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There is no doubt that the fact that I'm multilingual and have learnt more languages since when I was a little boy, has meant that I can easily learn new languages.

Manu Sareen Denmark