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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


CMFE (Community Media Forum Europe) EUNIC in Brussels European Forum of Vocational Education and Training
EEE-YFU European Coordination of Independent Producers (CEPI) European Association for Terminology
European Theatre Convention Literature Across frontiers Club de Madrid
Mercator European Network of Language Diversity Centres RECIT European Federation for Intercultural Learning
ALTE Association of Commercial Television in Europe (ACT) European Federation of National Institutions for Language
Federation of European Publishers EUROCLIO Culturelink
European Council of Literary Translators' Associations Eurolang European Council for Steiner Waldorf Education (ECSWE)
European Council of Artists (ECA) Federal Union of European Nationalities Europa Esperanto Unio - EEU
European Publishers Council European Association for the Education of Adults (EAEA) Fundación Academia Europea de Yuste

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The world is one country -- everybody wants to communicate with others, which is why it's so important to know more languages.

Farshad Kholghi Denmark