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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


European Association for Terminology Club de Madrid ALTE
Eurolang European Publishers Council Culturelink
CMFE (Community Media Forum Europe) Fundación Academia Europea de Yuste European Association for the Education of Adults (EAEA)
Literature Across frontiers European Federation for Intercultural Learning European Federation of National Institutions for Language
European Council for Steiner Waldorf Education (ECSWE) Federal Union of European Nationalities European Council of Literary Translators' Associations
European Coordination of Independent Producers (CEPI) European Council of Artists (ECA) Association of Commercial Television in Europe (ACT)
Europa Esperanto Unio - EEU European Forum of Vocational Education and Training EEE-YFU
Federation of European Publishers European Theatre Convention Mercator European Network of Language Diversity Centres

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