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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


Eurolang Association of Commercial Television in Europe (ACT) Club de Madrid
European Coordination of Independent Producers (CEPI) European Association for Terminology Federal Union of European Nationalities
EUNIC in Brussels Mercator European Network of Language Diversity Centres CMFE (Community Media Forum Europe)
European Forum of Vocational Education and Training European Council of Artists (ECA) EEE-YFU
Federation of European Publishers ALTE European Federation of National Institutions for Language
European Council for Steiner Waldorf Education (ECSWE) European Theatre Convention European Council of Literary Translators' Associations
European Publishers Council European Federation for Intercultural Learning EUROCLIO
Culturelink FundaciĆ³n Academia Europea de Yuste Europa Esperanto Unio - EEU
European Association for the Education of Adults (EAEA) RECIT Literature Across frontiers

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"The world is getting smaller so it is important to know a lot of languages."

Ann-Sofi Backgren Finland