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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


CMFE (Community Media Forum Europe) Club de Madrid Federation of European Publishers
Fundación Academia Europea de Yuste European Federation for Intercultural Learning Europa Esperanto Unio - EEU
European Association for the Education of Adults (EAEA) EEE-YFU European Forum of Vocational Education and Training
European Federation of National Institutions for Language EUNIC in Brussels RECIT
European Council for Steiner Waldorf Education (ECSWE) European Publishers Council European Association for Terminology
European Coordination of Independent Producers (CEPI) Eurolang Mercator European Network of Language Diversity Centres
European Council of Literary Translators' Associations European Council of Artists (ECA) Literature Across frontiers
EUROCLIO European Theatre Convention Federal Union of European Nationalities
ALTE Association of Commercial Television in Europe (ACT) Culturelink

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The sound of a language is important. I've always thought that Swedish is a wonderful language because it has so much musicality and sound to it. -- at the same time knowing a language well also makes it more beautiful

Caroline Henderson Denmark