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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


European Theatre Convention European Association for the Education of Adults (EAEA) CMFE (Community Media Forum Europe)
Fundación Academia Europea de Yuste Club de Madrid European Forum of Vocational Education and Training
ALTE Culturelink Europa Esperanto Unio - EEU
Federal Union of European Nationalities Mercator European Network of Language Diversity Centres RECIT
European Council for Steiner Waldorf Education (ECSWE) European Council of Literary Translators' Associations Eurolang
European Association for Terminology Association of Commercial Television in Europe (ACT) European Federation for Intercultural Learning
EUNIC in Brussels European Publishers Council Federation of European Publishers
European Coordination of Independent Producers (CEPI) EUROCLIO European Council of Artists (ECA)
Literature Across frontiers EEE-YFU European Federation of National Institutions for Language

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