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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


FundaciĆ³n Academia Europea de Yuste EEE-YFU European Council of Artists (ECA)
European Publishers Council Eurolang European Forum of Vocational Education and Training
European Council of Literary Translators' Associations European Federation for Intercultural Learning European Theatre Convention
Federation of European Publishers EUROCLIO Club de Madrid
Association of Commercial Television in Europe (ACT) European Association for the Education of Adults (EAEA) CMFE (Community Media Forum Europe)
Federal Union of European Nationalities European Federation of National Institutions for Language Europa Esperanto Unio - EEU
European Coordination of Independent Producers (CEPI) Literature Across frontiers RECIT
Culturelink European Council for Steiner Waldorf Education (ECSWE) Mercator European Network of Language Diversity Centres
European Association for Terminology ALTE EUNIC in Brussels

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Eva Lundin Norway