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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


FundaciĆ³n Academia Europea de Yuste RECIT European Council for Steiner Waldorf Education (ECSWE)
European Federation of National Institutions for Language Association of Commercial Television in Europe (ACT) Federal Union of European Nationalities
European Forum of Vocational Education and Training European Coordination of Independent Producers (CEPI) Eurolang
European Association for Terminology EEE-YFU European Council of Artists (ECA)
Literature Across frontiers European Council of Literary Translators' Associations Club de Madrid
European Publishers Council Federation of European Publishers European Theatre Convention
CMFE (Community Media Forum Europe) European Federation for Intercultural Learning Culturelink
EUROCLIO EUNIC in Brussels Europa Esperanto Unio - EEU
European Association for the Education of Adults (EAEA) Mercator European Network of Language Diversity Centres ALTE

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When one has the political will, it is possible to recover a language.

Ana Arana Antelo Spain