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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


ALTE European Association for Terminology European Forum of Vocational Education and Training
Europa Esperanto Unio - EEU European Coordination of Independent Producers (CEPI) Culturelink
Federal Union of European Nationalities FundaciĆ³n Academia Europea de Yuste European Council for Steiner Waldorf Education (ECSWE)
Eurolang CMFE (Community Media Forum Europe) EEE-YFU
EUROCLIO Literature Across frontiers Federation of European Publishers
RECIT European Federation of National Institutions for Language European Federation for Intercultural Learning
Mercator European Network of Language Diversity Centres European Council of Artists (ECA) European Publishers Council
Association of Commercial Television in Europe (ACT) European Theatre Convention European Council of Literary Translators' Associations
EUNIC in Brussels European Association for the Education of Adults (EAEA) Club de Madrid

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Khafi Kareem United Kingdom