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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


CMFE (Community Media Forum Europe) RECIT European Coordination of Independent Producers (CEPI)
Culturelink European Council for Steiner Waldorf Education (ECSWE) Literature Across frontiers
Club de Madrid Association of Commercial Television in Europe (ACT) ALTE
European Theatre Convention European Federation for Intercultural Learning European Forum of Vocational Education and Training
Mercator European Network of Language Diversity Centres EUNIC in Brussels Federal Union of European Nationalities
European Publishers Council Europa Esperanto Unio - EEU EUROCLIO
EEE-YFU European Association for the Education of Adults (EAEA) Eurolang
FundaciĆ³n Academia Europea de Yuste European Council of Literary Translators' Associations European Council of Artists (ECA)
European Federation of National Institutions for Language Federation of European Publishers European Association for Terminology

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It is very important to move between language families. One has to seek the larger picture.

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