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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


Federal Union of European Nationalities Europa Esperanto Unio - EEU CMFE (Community Media Forum Europe)
European Council of Artists (ECA) European Publishers Council European Association for the Education of Adults (EAEA)
European Council of Literary Translators' Associations Literature Across frontiers RECIT
European Federation for Intercultural Learning European Federation of National Institutions for Language European Council for Steiner Waldorf Education (ECSWE)
European Theatre Convention European Forum of Vocational Education and Training Mercator European Network of Language Diversity Centres
Culturelink FundaciĆ³n Academia Europea de Yuste Eurolang
EUROCLIO Association of Commercial Television in Europe (ACT) European Association for Terminology
Federation of European Publishers European Coordination of Independent Producers (CEPI) Club de Madrid

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As you learn [a foreign language] you'll find new information, a good foundation is what starts a conversation.

Deividas Jakavicius Lithuania