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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


Federal Union of European Nationalities Culturelink Club de Madrid
Europa Esperanto Unio - EEU European Council of Artists (ECA) Literature Across frontiers
European Council of Literary Translators' Associations EUNIC in Brussels Federation of European Publishers
European Theatre Convention European Federation for Intercultural Learning CMFE (Community Media Forum Europe)
Eurolang European Forum of Vocational Education and Training European Association for the Education of Adults (EAEA)
Fundación Academia Europea de Yuste European Publishers Council EUROCLIO
European Council for Steiner Waldorf Education (ECSWE) Association of Commercial Television in Europe (ACT) European Federation of National Institutions for Language
European Association for Terminology Mercator European Network of Language Diversity Centres EEE-YFU
European Coordination of Independent Producers (CEPI) ALTE RECIT

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Speaking several languages is an asset everywhere; nowadays, in a very much globalized world...

Walter Deffaa Germany